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Terms & Conditions

By using the Kohana Skin website (www.kohanaskin.com), you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kohana Skin’s relationship with you in relation to this website.The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 509 E. Balboa Blvd., Suite A, Newport Beach, CA 92661. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without COMPANY’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

Shipping and Returns

After placing your Kohana order, you will receive an e-mail receipt and order summary. Please allow 2-3 business days for processing. When your order has been shipped, you will receive an e-mail notification with a delivery notification, if available.

Free shipping on orders totaling $75.00 or more. Offer applies to orders bound for delivery in the continental states via USPS ground service.

Back Orders

Kohana will notify you via email immediately if an item you have ordered is currently out of stock.

Return Policy 

If you are dissatisfied with any of our products, please contact us by e-mail at our website, www.kohanaskin.com, so that we may assist you with your concern. We will accept return of any product(s) if it is received at our mailing address within thirty (30) days after the delivery date. Please note that we do not offer credit back to any charge card used for a purchase. Any store credit for a return will be for the amount of purchase price only and will not include any original shipping costs. We will credit  your account with a Kohana's store credit in the amount of the original purchase price.  You may apply the credit to the purchase of any product(s).

Medical Disclaimer

Never use cosmetic products on broken or irritated skin without first checking with a doctor. If you have a specific sensitivity or allergy, we suggest you carefully review the ingredients label of your chosen product, which is set forth on the product label and on this website, before using and avoid any product which you believe may cause a reaction. If you experience a rash or irritation, please discontinue use immediately and consult a qualified physician.